A quick search online proves that cleaners are easy to come by, but a really good cleaner is worth their weight in gold. Your cleaner is the person who comes into your home and deals with any domestic dirt, doing a professional job in the time that’s been allocated, and ensuring no corners are cut.
If you’ve never hired a cleaner before, the amount of choice can be dizzying, but picking the wrong cleaner can lead to serious problems.
1. Choose a Professional You Can Trust
Having a cleaner is all about trusting someone to get the job done right. Often, we clean people’s homes while they’re out at work, or on holiday, so we’re trusted with keys and expected to report back any damage. You don’t want to be sitting at work, wondering what your cleaner is getting up to, and you don’t want the nightmare of things going missing while you’re out.
Most cleaners are entirely trustworthy, but a few will abuse that trust. Don’t hand keys to a company without fully investigating their past, and checking out references from genuine customers. If you can’t see genuine testimonials on their website, try Googling the company name to get some background about the work they do. We pride ourselves on our discretion at Efficient Cleaning so we don’t reveal who our clients are so you won’t find customer details on our website but we do have a good history that you can research online.
Your cleaner should also volunteer to show you their insurance documentation so you know you’re covered if there’s an accident in your home. Without insurance, you could end up paying a lot of money if anything is damaged or broken.
2. Check Their Expertise
Being a cleaner isn’t just about wiping down worktops, and vacuuming dusty carpets. Cleaners are also expected to deal with specialist jobs, like carpet cleaning, removing pet hair and dealing with persistent stains. You need a company who can cover all of the bases confidently, and without risking further damage in the process.
Quiz your cleaner on the services they provide, and ask them how they’d deal with an emergency, such as a coffee spill or a water leak. Most domestic cleaning companies should have professional equipment that allows them to go beyond the basics. A quick glance at their blog should give you an idea of their attitude to cleaning.
3. Spot-Check and Feed Back
When employing a new cleaner, it’s natural to feel apprehensive about their standards and methods. Keep the lines of communication open, and make sure your cleaner knows what to expect. Chat about the jobs that need doing, and mention any concerns straight away.
If your cleaner is sticking to the agreed jobs and schedule, they won’t mind you spot-checking their work. If you notice that mistakes are being made repeatedly, or the cleaning isn’t what you’d hoped, it might be time to look for a cleaner who’s more reliable.
Make the Right Choice
Efficient Cleaning offers domestic cleaning services in Surrey and the south east of England. If you’re looking for a professional domestic cleaner, or you’re unhappy with the cleaner you’ve got, get in touch to find out what we can offer.
